Category Archives: sales training

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May
20

Selling With a Big Ego is Dangerous!

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We all have an ego, even your customers. We need our egos to survive and thrive. Egos are necessary but need to be tempered with a healthy dose of insight, empathy and diplomacy. Big egos turn customers off, compel them to lie to you, and avoid you.
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May
20

Follow up or Fail

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Want to differentiate yourself? Rise about the noise? Stand out? Here is one easy, shockingly simple, sure fire way to do it quickly. Follow-up! Stop talking and thinking about following-up. Actually start following-up. Take action and follow consistently follow-up. Random acts of follow-up don’t generate results.
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Mar
26

Listening Skills Close More Sales

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Many salespeople don’t get accused of listening too much. Some salespeople talk their way out of sales every day. They believe that if they talk about themselves, discuss their product or service and explain their features and benefits, that people will be compelled to buy. Wrong! They are repelled to buy. Customers want your help, but they want your ears first.
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